Plans & feature access
How Scanix plan tiers unlock features, why locked features stay visible, and how a license binds to your device.
Scanix Desktop is one app for everyone — your plan decides which parts of it you can use, not which version you install. This page is the mental model: what changes as you move up a tier, why locked features stay visible, and how a license binds to the machine you're working on. For the current tiers, limits, included features, and prices, the live comparison is on the website — this page deliberately doesn't repeat those numbers so they can never go stale here.
Current plans & pricing live here
The authoritative, always-current comparison of tiers — pages, device seats, included features, and prices — is the pricing page. The Upgrade buttons inside Scanix open that same page in your browser. Use it whenever you need exact figures.
One app, tiered access
Everyone downloads and runs the same Scanix Desktop. A license then unlocks a set of capabilities, sold in three tiers — Standard, Professional, and Business. Moving up a tier doesn't give you a different program; it lifts the limits and turns on more of the features already built into the app.
The clearest way to think about the difference is how much and how far — roughly:
The entry tier, sized for a single operator at one desk. It runs the full capture pipeline — scanning, image cleanup, OCR, on-device AI, verify, and export to common formats — on one machine, within a monthly page volume. It's everything you need to scan, read, verify, and export on your own.
The tier for a small team that needs throughput and automation. It raises or removes the volume limits, covers more machines under one license, and turns on the productivity features Standard leaves locked — most notably hot-folder automation, plus broader integration and cloud-AI options.
The tier for rolling Scanix out at scale. It includes everything in Professional and adds the enterprise controls organisations need — such as single sign-on, an SLA, invoiced billing, and centrally managed deployment.
Which tier includes what?
Exactly how many pages and device seats each tier includes, and precisely which features turn on where, are set on the pricing page and reflected in the app's License screen for your own plan. Always treat those as the source of truth — they change over time.
Screenshot
The in-app License section of Settings showing the plan tier name, the Included in your plan feature grid grouped by category, and the active-license badges. — shot concepts-plans-and-features-01
Locked features are shown, never hidden
Scanix deliberately does not hide what your plan doesn't include. When a feature belongs to a higher tier, the app still shows it — with a small padlock and a short upgrade prompt — so you always know the capability exists and what it would take to switch it on. Nothing silently disappears just because you're on a lower tier.
You'll see this in two places:
- In the sidebar. Entries that need a higher tier appear dimmed with a padlock — for example Hot Folders and Compliance on the entry plan. Clicking still opens the page, so it can show you what the feature does rather than refusing to load.
- Inside the feature. Where a locked capability lives, Scanix shows an inline panel instead of the controls. It names the feature — "… is locked on your current plan" — tells you which tier includes it, and offers an Upgrade button and a Start a free trial button that open the website in your browser.
Why locked beats hidden
Showing locked features keeps the app honest and discoverable: you can evaluate the whole product, plan an upgrade around the features you'd actually use, and never wonder whether a capability is missing or merely switched off. The prompt is an explanation and an invitation — never a dead end.
Screenshot
A locked feature panel with its padlock icon, the "locked on your current plan" message, the tier-availability line, and the Upgrade / Start a free trial buttons. — shot concepts-plans-and-features-02
How a license binds to your device
Buying a plan gives you an entitlement; activation is what attaches that entitlement to the computer in front of you. When you activate, Scanix records a fingerprint of the device and ties the license to it — which is what a device seat counts. Each tier includes a set number of seats (see the pricing page); a license can run on as many machines at once as it has seats.
Once activated, the License section of Settings reflects this binding: it shows your tier, the Included in your plan grid, and a footer reading Licensed on this device. Because the seat belongs to a specific machine, two everyday actions matter:
- Sign this device out releases the seat so it can be used elsewhere — do this before retiring or repurposing a machine.
- Move license to this device claims the seat on a new machine after a hardware change, releasing the prior installation.
Activation and the rest of the app
Activation is also what lets Scanix check for software updates and confirm your plan. The mechanics of entering a key, activating offline, and recovering when a license won't bind live in the account-side docs below — this page is only the why.
Hardware changes can unsettle the binding
Because the seat is tied to the device, a significant hardware change — swapping the motherboard, disk, or network card — can make Scanix no longer recognise the machine. When that happens, use Move license to this device to re-bind. See Activation for the full walkthrough.
Next steps
Compare plans & pricing
The live, feature-by-feature comparison of every tier, with current limits, seats, and prices.
Licensing issues
Fix a wrong tier, a locked feature, or a device-limit message — and force a license re-check.
Activation
Activate a license on a device, including offline activation and moving a seat.