Updates, privacy & data

Software updates and channels, telemetry consent, diagnostic logs, and clearing local data.

This page is the reference for the four Settings tabs that control how Scanix Desktop updates itself, what it shares, how much it logs, and how you wipe local data: Software updates, Privacy, Diagnostic logs, and Data & Storage. Every option and its values are listed below. For the full tour of the Settings screen, see the Settings overview.

Software updates

Open Settings, then choose Software updates in the left nav. This tab checks for and installs app updates, picks a release channel, and controls auto-check behavior.

Control	Type	Default	What it does
Current version card	Info	—	Shows the installed version and last-checked status (for example, You are up to date).
Update available card	Info + action	Shown only when an update exists	Lists the new version and notes with a Download and install action; the app relaunches after the update is applied.
Maintenance lapsed card	Info	Shown only when applicable	An informational notice for perpetual licenses past their maintenance window. It never blocks the app.
Automatically check for updates	Checkbox	On	Periodically checks for new versions in the background.
Always download updates	Checkbox	Off	Downloads updates automatically as soon as they are available.
Update channel	Dropdown	Stable	Choose Stable (recommended) or Beta (opt-in pre-releases).
Check for updates	Button	—	Runs a check now.

Update channels

The recommended channel for production work. You receive tested, general-availability releases.

Opt-in pre-releases for trying new features early. Changing the channel shows a Restart required badge, and the new channel takes effect the next time you launch Scanix.

Updates need an activated license

Checking for updates requires an activated license. If Scanix is not activated, the check returns Activate your license in Settings → License before checking for updates. See Licensing issues.

To update:

Open the tab

In Settings, select Software updates.

Check for an update

Click Check for updates. The Current version card reports whether you are up to date.

Download and install

If an Update available card appears, click Download and install. Scanix relaunches once the update is applied.

Set your preferences

Optionally choose an Update channel and set the auto-check behavior.

Good to know

The Automatically check for updates and Always download updates checkboxes toggle in the current build, but whether their state persists between launches has not been confirmed. Set them as you wish; if a choice does not stick, set it again after launch.

Privacy

Open Settings, then choose Privacy. This tab controls one thing: anonymous usage telemetry. The card is titled Anonymous usage telemetry.

Telemetry is a single choice between three buttons. It is off by default — nothing is sent until you opt in. Your choice saves instantly and can be changed at any time.

Button	Effect
Opt in — share usage data	Sends anonymous usage counters and event types.
Opt out — no telemetry	Sends nothing.
Decide later	Leaves telemetry off (the default state) until you choose.

What is and isn't sent

Sent	Not sent
Event types (for example, OCR completed)	Document content
Page counts	File names
Durations	Any customer-supplied text

The tab states this plainly: No document content, file names, or customer-supplied text is ever sent. For the full data-handling picture, see Privacy & your data.

Diagnostic logs

Open Settings, then choose Diagnostic logs. This tab caps the size and retention of the app's diagnostic recordings so a forgotten recording can't fill your disk.

A blue Heads up note explains the timing: changes to Auto-stop after, Max entries, and Max size on disk apply to the next recording, while the retention setting applies immediately.

Control	Type	Values	Default
Auto-stop after	Slider	5 min · 15 min · 30 min · 1 h · 4 h · 24 h	1 h
Max entries	Slider	10k · 50k · 100k · 250k · 500k · 1M lines	100k
Max size on disk	Slider	10 · 50 · 100 · 250 · 500 MB · 1 GB · 2 GB	100 MB
Keep recorded entries for	Dropdown	1 day · 7 days (default) · 14 days (recommended) · 30 days · 60 days · 90 days (max)	7 days

Set the caps and retention, then click the bottom Apply button to stage and save them.

Caps apply to the next recording

A recording already in progress keeps the caps it started with — your new caps apply the next time recording starts. Retention is re-read on every cleanup, so it is always current.

Data & Storage

Open Settings, then choose Data & Storage. This tab is a Danger Zone with a single action: permanently clearing all local Scanix data.

Control	Type	What it does
Clear all data	Button (red)	Opens the Clear all data? confirmation modal.
Clear everything	Button (in the modal)	Stays disabled until you type DELETE; runs the wipe.
Cancel	Button (in the modal)	Aborts without clearing anything.

Clearing data is irreversible

Clear all data permanently deletes every document, batch, and processing job from the local database and removes the imported files on disk — not just database rows. This cannot be undone.

Open the Danger Zone

In Settings, select Data & Storage.

Start the wipe

Click Clear all data to open the Clear all data? modal.

Confirm by typing DELETE

Type DELETE to enable the final button, then click Clear everything. A green banner reports how many documents, batches, and jobs were cleared.

Modals never close on an outside click

The Clear all data? confirmation closes only with Cancel or by completing the wipe. Clicking outside the dialog will not dismiss it.

Screenshot

The Data & Storage tab showing the red Danger Zone card, with the Clear all data? confirmation modal open and the DELETE field highlighted. — shot settings-updates-privacy-data-01